Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Clean
Friendly Staff
Cold Rooms
Noisy Location
8.0/10
Great
Rooms
8.2
Location
8.5
Service
8.5
Dining
7.3
Guest reviews
8.0/10
based on 6 reviews
9.1
9.1/10based on 1124 reviews
Anna
United States,
May
2024
7.6/10
I had a mixed experience at this hotel. The rooms were mostly clean and comfortable, but the layout with changes in floor level was a bit tricky to navigate. The bed was cozy, though. The service was outstanding, with a super friendly and welcoming staff. The location was great, just on the edge of the bustling Thamel area, providing a good balance. The dining options were somewhat repetitive, although the quality was decent. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms, despite being a bit small with changes in floor level, were clean with a comfortable bed. A family room on the 4th floor.
Service
9.0
The service was top-notch, with extremely helpful and friendly staff who were always welcoming with a smile.
Location
8.0
The location was good, just outside the main madness of Thamel, making it convenient yet peaceful.
Dining
6.0
The dining experience leaned towards Indian cuisine and was nearly the same every day, lacking variety, but could still satisfy after rural living.
Facilities
The facilities were adequate for a comfortable stay, offering basic amenities.
Rachel
United States,
May
2024
9.0/10
Staying on the 4th floor without an elevator made it a bit challenging for the kids, but overall, the hotel offered an amazing experience at an affordable price. The rooms were spacious, with a huge lounge area and a large bedroom and bathroom, complete with good beds and a large clean bathroom. A true oasis in the city.
Rooms
9.0
The rooms were fantastic, offering a huge lounge area and a large bedroom and bathroom.
Service
9.0
The service was exceptional; very helpful and reliable. They even assisted us in planning a trekking adventure and checked on every guest during breakfast. They made us feel right at home and allowed us to leave our luggage, which was a great convenience.
Location
9.0
The location was excellent, nestled in a quiet alley just a short two-minute walk from the bustling center of Thamel. It offered the convenience of being close to many restaurants and shops without the noise.
Dining
9.0
The dining experience was wonderful, with a great selection of delicious and plentiful food. Each morning brought a different variety of dishes to enjoy, including gluten-free options.
Facilities
9.0
The hotel's facilities were top-notch, offering everything we needed for a comfortable stay.
Frederic
United States,
April
2024
8.0/10
The hotel is located in the heart of Thamel, offering a peaceful retreat from the city's hustle and bustle. The rooms are impeccably clean, quiet, and spacious, with a comfortable double bed. However, being positioned right on the staircase can be a bit noisy, and the lack of a lift to access the 4th-floor rooms via steep metal steps may be challenging.
Rooms
8.0
The rooms are impeccably clean, quiet, and spacious, with a comfortable double bed.
Service
7.0
The service was exceptional, with a warm welcome from the staff. However, the older male manager was a bit pushy, which made us slightly uncomfortable.
Location
9.0
The location is excellent, situated in a quiet alley just a two-minute walk from the center of Thamel, offering easy access to restaurants and shops.
Dining
8.0
The dining experience was great with a varied menu, from Nepalese dishes to international options. The staff showed real care and attention.
Facilities
8.0
The facilities were convenient and well-maintained, providing everything we needed for a comfortable stay.
Ronald
United Kingdom,
February
2024
8.4/10
The hotel offers lovely rooms that are clean and comfortable, with a slight issue of humidity and ventilation. The service is outstanding, truly better than most high-rated properties, with exceptionally welcoming and cheerful staff. The location is a gem, isolated from the city noise yet close to the vibrant Thamel area for shopping and exploring. The dining experience is varied, with some room for improvement, and the facilities are top-notch.
Rooms
8.0
The rooms are just perfect - clean, comfortable, and well-equipped, but could benefit from improved ventilation.
Service
9.0
The service was exceptional from arrival to departure, with gracious and cheerful staff who went above and beyond to assist guests.
Location
9.0
The location scores above all, offering a comfortable stay in a quiet side street near the bustling Thamel area, ideal for shopping and relaxing.
Dining
7.0
The dining options were varied and satisfying, although there is room for improvement.
Facilities
9.0
The facilities are top-notch, providing everything you need for a comfortable stay.
Brian
United Kingdom,
February
2024
8.2/10
The hotel is situated perfectly, between the Thamel district with its eateries and shops, and the new Royal Palace. The rooms were clean, large, and cleverly set out, similar to an apartment, providing privacy. The service was top-notch, with a very friendly and attentive staff. The dining experience included a decent spread with an Indian/Nepali vegetarian dish, adding variety. However, a downside was the service staff being a little too friendly at times. Overall, a great value for money stay with fantastic room arrangements and helpful service.
Rooms
9.0
The rooms were clean, large, and immaculate with very comfortable beds. Cleverly set out like an apartment, offering privacy.
Service
8.0
The staff were very savvy in advising us the best options for trips and adventures, making sure we had the best experience during our stay.
Location
9.0
The hotel is excellently located between the Thamel district and the new Royal Palace, offering a perfect spot away from the noise and chaos. Close to many markets and good restaurants.
Dining
7.0
The dining experience had a decent spread with variety, including an Indian/Nepali vegetarian dish, but the service staff was overly friendly at times.
Facilities
8.0
The hotel offers various facilities such as room service, car hire, and tour/ticket assistance.
Jonathan
United Kingdom,
June
2023
7.6/10
The hotel offers good rooms for a comfortable stay, but not recommended for those needing elevators/lifts. The rooms were spotless and the bed was perfectly made for a restful sleep, although it was very cold. The service was punctual and friendly, with staff ensuring my comfort throughout. The location is convenient near the Thamel district but noisy due to nearby construction. The dining experience could be improved, but breakfast was adequate. Overall, a satisfactory stay with a few minor drawbacks.
Rooms
8.0
The rooms were spotless and the bed was perfectly made for a good night's sleep, though they were very cold.
Service
9.0
The staff were very friendly and made sure I was comfortable and happy throughout my stay.
Location
7.0
The location is good being near the Thamel district, but there is noise from nearby construction.
Dining
7.0
The dining experience was satisfactory, with breakfast offerings meeting basic expectations.
Facilities
7.0
The facilities were sufficient for a comfortable stay.
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